{"id":860,"date":"2025-12-09T07:11:23","date_gmt":"2025-12-09T07:11:23","guid":{"rendered":"https:\/\/smartprofix.com\/store\/?page_id=860"},"modified":"2025-12-09T07:11:25","modified_gmt":"2025-12-09T07:11:25","slug":"refund-return-policy-smartprofix","status":"publish","type":"page","link":"https:\/\/smartprofix.com\/store\/refund-return-policy-smartprofix\/","title":{"rendered":"Refund &amp; Return Policy \u2013 SmartProFix"},"content":{"rendered":"\n<p><strong>Last Updated: January 2025<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Eligibility for Returns<\/strong><\/h2>\n\n\n\n<p>Returns are accepted within <strong>7 days<\/strong> of receiving the item, with conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item must be unused<\/li>\n\n\n\n<li>In original packaging<\/li>\n\n\n\n<li>Same condition as received<\/li>\n<\/ul>\n\n\n\n<p>Some products cannot be returned (e.g., cosmetics, intimate items, electronics with activated software).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Return Process<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us with your order number<\/li>\n\n\n\n<li>We contact the supplier to confirm eligibility<\/li>\n\n\n\n<li>You will receive instructions for returning the item<\/li>\n\n\n\n<li>Refund is issued after inspection by supplier<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Refund Method<\/strong><\/h2>\n\n\n\n<p>Refunds may be issued via:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Store credit<\/li>\n\n\n\n<li>Bank transfer<\/li>\n\n\n\n<li>Payment method used (where possible)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Fees<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping fees are non-refundable<\/li>\n\n\n\n<li>Return shipping may be deducted unless the product is defective<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Damaged Items<\/strong><\/h2>\n\n\n\n<p>If you receive a damaged or incorrect item, contact us within <strong>48 hours<\/strong> with photos\/videos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: January 2025 1. Eligibility for Returns Returns are accepted within 7 days of receiving the item, with conditions: Some products cannot be returned (e.g., cosmetics, intimate items, electronics with activated software). 2. Return Process 3. Refund Method Refunds may be issued via: 4. Fees 5. Damaged Items If you receive a damaged or &hellip;<\/p>\n<p class=\"read-more\"> <a class=\" thunk-readmore button \" href=\"https:\/\/smartprofix.com\/store\/refund-return-policy-smartprofix\/\"> <span class=\"screen-reader-text\">Refund &amp; Return Policy \u2013 SmartProFix<\/span>Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-860","page","type-page","status-publish","hentry","thunk-woo-product-list","opn-qv-enable","top-store-woo-hover-zoom","top-store-single-product-tab-horizontal","top-store-shadow-","top-store-shadow-hover-"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund &amp; Return Policy \u2013 SmartProFix -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartprofix.com\/store\/refund-return-policy-smartprofix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Return Policy \u2013 SmartProFix -\" \/>\n<meta property=\"og:description\" content=\"Last Updated: January 2025 1. Eligibility for Returns Returns are accepted within 7 days of receiving the item, with conditions: Some products cannot be returned (e.g., cosmetics, intimate items, electronics with activated software). 2. Return Process 3. Refund Method Refunds may be issued via: 4. Fees 5. 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Eligibility for Returns Returns are accepted within 7 days of receiving the item, with conditions: Some products cannot be returned (e.g., cosmetics, intimate items, electronics with activated software). 2. Return Process 3. Refund Method Refunds may be issued via: 4. Fees 5. 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