Shipping Policy – SmartProFix

Last Updated: January 2025

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1. Shipping Method

We partner with reliable local and international logistics companies to deliver orders safely.

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2. Delivery Time

Delivery times depend on the supplier’s location:

• Imported products: 7–21 business days
• Locally sourced products: 2–7 business days
• Peak seasons: may experience slight delays

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3. Customs & Clearance

Customers do not handle customs paperwork.
The courier manages all customs processes.

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4. Shipping Fees

Shipping fees vary based on weight, destination, and supplier location.
Fees are shown at checkout before confirming the order.

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5. Tracking

Tracking information will be sent once available from the supplier or shipping company.

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6. Delivery Issues

SmartProFix is not responsible for:

• Delays caused by courier companies
• Incorrect delivery information entered by the customer
• Failed delivery attempts